How do I choose my size?
Use the measurements in our Size Guide and compare them with a pajama set you already own for the best fit. Because measurements may vary slightly between styles, we also recommend checking any product-specific sizing notes before ordering.
Are the measurements the same for every set?
Not always. Measurements may vary slightly between pajama styles and set types. Please check the Size Guide and any sizing information shown on the product page before choosing your size.
What fabric are the pajamas made from?
Fabric details may vary by style. Please check the product description for the specific material and fabric information of the pajama set you're interested in.
How should I wash my pajamas?
For the best care, please follow the washing instructions provided on the product page and garment care label. We recommend washing with similar colors and avoiding harsh cleaning products that may affect the fabric or print.
How long does shipping take?
Each BaaJama set is made to order. Please allow 3–5 business days for production before your order ships.
Estimated delivery times after production:
United States: 5–10 business days
Canada: 7–14 business days
International: 10–20 business days
Delivery times are estimates and may vary during holidays, peak seasons, or due to carrier delays. Tracking information will be provided once your order ships.
Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. Because our products are made to order, we cannot guarantee changes or cancellations once production has started.
What if my order arrives damaged, defective, or incorrect?
If your item arrives damaged, defective, or different from what you ordered, please contact us within 7 days of delivery with your order number and clear photos of the item. Once we review the issue, we'll arrange an appropriate replacement at no additional cost.
How do returns work?
Because our products are made to order, we do not accept returns or exchanges due to incorrect size selection or change of mind. However, if your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery, and we'll make it right.